DO NEW PATIENTS MAKE YOU NERVOUS?

Do you dread every new patient because you're not confident your clinician will be able to rebook them?
Do you frequently find that your patients 'drop-off' without any reason?
Are you constantly looking at low utilisation rates of your team?

What if:

✅ Your team knew exactly how to end every initial consultation that results in rebookings?
✅ Your patients left your clinic with crystal clarity on how many times they would have to come back?
✅ You had the confidence that your team's calendar would always be steady?

30-day money back guarantee 

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Dear Clinic Owner,

You’re here because you know your patients need more care than they’re getting…but somewhere between the initial consult and the follow-up, your team keeps losing them.

You opened a clinic to make a real difference in people’s lives. But if patients aren’t rebooking, you can’t do that. And the gap between the care they need and the care they commit to? That's being lost somewhere with your clinicians.

The truth is, communication and sales training for clinicians doesn’t exist. So you’re left figuring it out on your own…fumbling through awkward rebooking conversations, watching patients drop off after 2 or 3 visits, and wondering why your team is underperforming.

You've spent years trying to figure this out. And some days, you think it might be a better idea to just do everything yourself.

The frustration is real - and it’s costing you impact, income and patient outcomes.

But it doesn’t have to be this way.

My name is Phillip Liao, and I’ve spent the last 2 years workshopping rebooking and retention skills with 100+ clinicians across Australia. Before all this, I was a physio who specialised in Olympic Weightlifters and after 10 years, I still coach to this day. I’ve seen what works, what doesn’t, and exactly where most practitioners lose patients — and it’s almost never clinical.

Our Proven Approach Allows Clinicians To:

✅ Deliver initial consults that naturally lead to rebooking
✅ Use ethical communication techniques that turn hesitation into commitment
✅Keep patients engaged through their entire treatment plan — not just the first few visits

You’re here because you know your team needs help with rebooking…because somewhere between the initial consult and the follow-up, your team just keeps losing them.

Enrol now for instant access

Did you create a clinic to develop a team?

You never started a clinic to become an even busier clinician.

You started a clinic to empower others to grow and develop their potential.

But here’s what most clinic owners get wrong: they think more clinicians will just 'get it' over time. The problem is very few do. Most need training and development that they just don't get.

It’s your responsibility to develop your team. And right now, you just don't feel like that's happening.

Instant access. Enrol today.

Here's Exactly What's Inside The Rebooking & Retention Essentials™ Course

Enrol now for instant access.

And For A Limited Time Only... You Also Get $494 Of Bonuses

BONUS 1: Initial Consult Patient Handout

$297 → FREE

A tactically designed handout with structured questions that guide the rebooking conversation — naturally and without pressure. Print this form out for your team so they can build trust, create a clear roadmap for your patient, and finish every consult with closing questions that move them toward high or low frequency bookings without a hint of pushiness.

BONUS 2: Progression Regression Template - 12 Beautifully Designed Patient Handouts 

$197 → FREE

Give patients a visual, easy-to-understand snapshot of their progress. Boost your communication, increase the perceived value of each consult, and keep patients motivated to complete their treatment plan.

Total bonus value: $494 — Yours FREE If You Enrol Today.

30 Day Money Back Guarantee

And if You’re Still Not Sure…

You're fully protected with a 30-day Money Back Guarantee

If you enrol, give the course a genuine go, and feel it hasn’t delivered — just email me at [email protected] within 30 days, as long as you’ve completed less than 50% of the content, and I’ll refund your payment in full. No questions asked.

I’m so confident in this course that if you don't get at least 10% increase in rebookings within the first 4 weeks, I'll give you a full refund.

Instant access to bonuses if you enrol now.